:root{--bg:#071015;--bg2:#0b171d;--panel:#0d1d24;--line:rgba(90,225,214,.15);--teal:#39d5cb;--orange:#ff953d;--text:#eef8f7;--muted:#8ea4a8;--red:#ff665e;--yellow:#ffd166}*{box-sizing:border-box}html{background:var(--bg)}body{margin:0;background:radial-gradient(circle at 78% 5%,rgba(57,213,203,.08),transparent 30%),linear-gradient(rgba(255,255,255,.018) 1px,transparent 1px),linear-gradient(90deg,rgba(255,255,255,.018) 1px,transparent 1px),var(--bg);background-size:auto,32px 32px,32px 32px,auto;color:var(--text);font:15px/1.55 Inter,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif}.crm-top{height:72px;position:sticky;top:0;z-index:20;display:flex;align-items:center;justify-content:space-between;padding:0 4vw;background:rgba(5,13,17,.92);backdrop-filter:blur(14px);border-bottom:1px solid var(--line)}.crm-brand{display:flex;gap:12px;align-items:center;color:var(--text);text-decoration:none}.crm-brand span:last-child{display:flex;flex-direction:column;line-height:1.05}.crm-brand small,.login-brand small{font-size:10px;letter-spacing:.18em;color:var(--muted);margin-top:5px}.brand-mark{display:grid;place-items:center;width:40px;height:40px;border:1px solid var(--teal);color:var(--teal);font:900 22px Impact,sans-serif;transform:skew(-5deg)}.crm-user{color:var(--muted)}a{color:var(--teal)}.crm-wrap{width:min(1500px,94vw);margin:auto;padding:45px 0 80px}.crm-hero,.case-hero{display:flex;justify-content:space-between;align-items:end;border-bottom:1px solid var(--line);padding:28px 0 34px}.eyebrow{font-size:11px;font-weight:800;letter-spacing:.24em;color:var(--orange)}h1{margin:6px 0 0;font:900 clamp(44px,7vw,98px)/.9 Impact,Haettenschweiler,"Arial Narrow Bold",sans-serif;letter-spacing:.01em;text-transform:uppercase}h1 span{color:var(--teal)}.crm-hero p,.case-hero p{color:var(--muted);max-width:780px}.hero-count{text-align:right}.hero-count b{display:block;font:900 58px Impact,sans-serif;color:var(--teal)}.hero-count span{font-size:11px;letter-spacing:.2em}.stats{display:grid;grid-template-columns:repeat(5,1fr);gap:10px;margin:20px 0}.stats a{padding:18px;border:1px solid var(--line);background:rgba(13,29,36,.75);text-decoration:none;color:var(--text)}.stats b{display:block;font-size:26px;color:var(--teal)}.stats span{color:var(--muted);font-size:12px;text-transform:uppercase;letter-spacing:.09em}.filters{display:grid;grid-template-columns:1fr 220px 130px;gap:10px;margin:20px 0}input,select,textarea{width:100%;border:1px solid rgba(135,190,194,.2);background:#09151b;color:var(--text);padding:12px 13px;border-radius:2px;outline:0}input:focus,select:focus,textarea:focus{border-color:var(--teal);box-shadow:0 0 0 2px rgba(57,213,203,.08)}button,.button-link{border:0;background:var(--orange);color:#111;font-weight:900;letter-spacing:.06em;padding:12px 16px;cursor:pointer;text-decoration:none;display:inline-block}.ticket-table{border:1px solid var(--line);background:rgba(9,21,27,.7)}.ticket-head,.ticket-row{display:grid;grid-template-columns:1.35fr 1.6fr .9fr .8fr .7fr 1fr;gap:14px;align-items:center;padding:14px 17px}.ticket-head{color:var(--muted);font-size:10px;font-weight:800;letter-spacing:.15em;border-bottom:1px solid var(--line)}.ticket-row{color:var(--text);text-decoration:none;border-bottom:1px solid rgba(90,225,214,.08);transition:.18s}.ticket-row:hover{background:rgba(57,213,203,.055);transform:translateX(2px)}.ticket-row b,.ticket-row small{display:block}.ticket-row small{color:var(--muted);margin-top:3px}.badge{display:inline-block;font-style:normal;padding:5px 8px;border:1px solid var(--line);font-size:10px;font-weight:800;letter-spacing:.08em;text-transform:uppercase}.status-neu{color:var(--orange);border-color:rgba(255,149,61,.4)}.status-pruefung,.status-rueckfrage{color:var(--yellow)}.status-weitergeleitet{color:var(--teal)}.status-abgeschlossen{color:#a7e8a8}.status-archiviert{color:#9da6aa}.pri-dringend{color:var(--red);border-color:rgba(255,102,94,.45)}.pri-hoch{color:var(--orange)}.empty{padding:30px;color:var(--muted)}.case-hero h1{font-size:clamp(34px,5vw,72px);color:var(--teal)}.case-grid{display:grid;grid-template-columns:minmax(0,1fr) 360px;gap:18px;margin-top:20px}.panel{border:1px solid var(--line);background:rgba(11,25,31,.82);padding:20px;margin-bottom:18px}.panel-title{font-size:11px;font-weight:900;letter-spacing:.16em;color:var(--orange);margin-bottom:15px}.panel-title span{float:right;color:var(--muted)}.facts{display:grid;grid-template-columns:190px 1fr;margin:0}.facts dt,.facts dd{padding:10px 0;border-bottom:1px solid rgba(90,225,214,.08)}.facts dt{color:var(--muted)}.facts dd{margin:0}.statement{margin-top:18px;padding:18px;border-left:3px solid var(--teal);background:#09161c;white-space:normal}.evidence{padding:13px 0;border-bottom:1px solid rgba(90,225,214,.08)}.evidence small{display:block;color:var(--muted)}.evidence code{display:block;margin-top:8px;font-size:11px;color:#7ba3a6;overflow-wrap:anywhere}.inline-form textarea,.forward-form textarea{margin-bottom:9px}.inline-form button,.forward-form button{margin-top:8px}.note,.forward{margin-top:15px;padding:14px;background:#09161c;border-left:2px solid var(--teal)}.note small,.forward small{display:block;color:var(--muted)}.note p,.forward p{margin-bottom:0}.forward-form{display:grid;gap:8px}.sticky{position:sticky;top:92px}.sticky label{display:block;color:var(--muted);margin:9px 0}.sticky select{margin-top:5px}.divider{height:1px;background:var(--line);margin:22px 0}.tiny{font-size:12px;color:var(--muted)}.timeline>div{position:relative;padding:0 0 18px 18px;border-left:1px solid rgba(57,213,203,.18)}.timeline i{position:absolute;left:-4px;top:3px;width:7px;height:7px;background:var(--teal);border-radius:50%}.timeline b,.timeline small{display:block}.timeline small,.timeline p{color:var(--muted);font-size:11px}.timeline p{margin:4px 0 0}.crm-login-body{min-height:100vh;display:grid;place-items:center}.login-shell{width:min(520px,92vw)}.login-brand{display:flex;gap:12px;align-items:center;margin-bottom:14px}.login-brand>div{display:flex;flex-direction:column}.login-card{border:1px solid var(--line);background:rgba(10,24,30,.9);padding:28px;box-shadow:0 30px 90px rgba(0,0,0,.35)}.login-card h1{font-size:52px}.login-card p{color:var(--muted)}.login-card label{display:block;margin:12px 0;color:var(--muted)}.login-card input{margin-top:5px}.alert{padding:11px 13px;margin:13px 0;border:1px solid var(--line);background:#0a171d}.alert.bad{border-color:rgba(255,102,94,.45);color:#ff9a95}.alert.ok{border-color:rgba(57,213,203,.45);color:var(--teal)}@media(max-width:950px){.stats{grid-template-columns:repeat(2,1fr)}.filters{grid-template-columns:1fr}.ticket-head{display:none}.ticket-row{grid-template-columns:1fr 1fr}.case-grid{grid-template-columns:1fr}.sticky{position:static}.facts{grid-template-columns:1fr}.facts dt{padding-bottom:0;border:0}.facts dd{padding-top:2px}.hero-count{display:none}}@media(max-width:600px){.crm-wrap{width:92vw;padding-top:24px}.crm-top{padding:0 4vw}.crm-user{font-size:12px}.ticket-row{grid-template-columns:1fr}.stats{grid-template-columns:1fr 1fr}.case-hero{align-items:flex-start;gap:16px;flex-direction:column}}
/* Full-width internal case form */
.form-grid{grid-template-columns:1fr!important}